Refund policy

We offer 14-days hassle-free return for all our products.

- The item/s must be in original condition with all the tags remaining in place.
- Item/s must not have been worn, washed or altered in any way.
- Request for return must be made within 5 days of receiving the order.
- SALE items cannot be returned.

Unfortunately, we cannot accept any returns that do not meet above requirements.
After you receive the RETURN AUTHORIZATION #, we request you to return the item within 14 days to our studio in Tokyo.
M.HIRAMATSU offers a full item price refund. We will not refund initial shipping cost or returned item postal/shipping cost.